Last updated: April 27, 2026
This Privacy Notice for FlightWise Advisers LLC ("we," "us," or "our") describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you:
Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at contact@fwadvisers.com.
This summary provides key points from our Privacy Notice. You can find more detail in the sections that follow.
What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us, the choices you make, and the products and features you use.
Do we process any sensitive personal information? Yes. To facilitate private aviation bookings, we process financial data (including full credit card details), passport and government-issued ID information, and biometric authentication signals. We process this information when you provide it and only for the purposes described below.
Do we collect any information from third parties? We do not collect personal information from third parties for advertising or profiling purposes. We do receive your name and email from identity providers (Google, Microsoft) if you choose to sign in with them.
How do we process your information? We process your information to provide, improve, and administer our Services, to forward booking details to charter operators on your behalf, to communicate with you, for security and fraud prevention, and to comply with law. We process your information only when we have a valid legal reason to do so.
When and with whom do we share personal information? Most importantly, with the charter operators you select to fulfill a flight. Also with our service providers (cloud hosting, CRM, communications), and with administrators within your organization if you use a company account.
How do we keep your information safe? We have appropriate organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission or storage technology is 100% secure, and we cannot guarantee that unauthorized third parties will not be able to defeat our security.
What are your rights? Depending on where you are located, applicable privacy law may give you certain rights regarding your personal information.
How do you exercise your rights? The easiest way is to contact us at contact@fwadvisers.com. We will consider and act upon any request in accordance with applicable data protection laws.
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.
Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us, the choices you make, and the products and features you use. The personal information we collect may include the following:
When necessary, with your consent or as otherwise permitted by applicable law, we process the following categories of sensitive information:
If you use our application, we may also collect the following information if you choose to provide us with access or permission:
This information is primarily needed to maintain the security and operation of the application, for troubleshooting, and to deliver the features you request.
All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.
In Short: Some information — such as your IP address and browser characteristics — is collected automatically when you visit our Services.
We automatically collect certain information when you visit, use, or navigate the Services. This information does not by itself reveal your specific identity but may include:
The iOS application does not embed third-party analytics, advertising, or session-replay SDKs. We do not collect the Identifier for Advertisers (IDFA), and we do not engage in tracking as defined by Apple's App Tracking Transparency framework.
In Short: We process your information to provide, improve, and administer our Services, to facilitate your bookings, to communicate with you, for security and fraud prevention, and to comply with law.
We process your personal information for a variety of reasons, depending on how you interact with our Services, including:
In Short: We only process your personal information when we believe it is necessary and we have a valid legal reason to do so under applicable law.
If you are located in the EU or UK, this section applies to you. The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on to process your information. We may rely on the following:
If you are located in Canada, this section applies to you. We may process your information if you have given us specific permission (express consent) to use your personal information for a specific purpose, or in situations where your permission can be inferred (implied consent). In some exceptional cases, we may be legally permitted under applicable law to process your information without your consent — for example, in clearly the individual's interest where consent cannot be obtained in a timely way, for the detection or prevention of fraud, or where it is necessary to comply with a subpoena, warrant, or court order.
In Short: Yes, we offer AI-assisted features within FlightWiseOS to help you make better travel decisions. We do not use your personal data to train third-party AI models.
As part of our Services, we offer AI-assisted features such as route assessment, market pricing analysis, operator recommendations, and conversational assistance ("AI Products"). These features are built on top of large language models provided by reputable AI vendors (including Anthropic). When an AI Product processes a request, it may receive limited context drawn from your account — for example, the legs of a quote you are reviewing or summary statistics about your prior flights — so that it can produce a relevant response.
We do not authorize our AI vendors to retain your data for the purpose of training their general-purpose models. Inputs and outputs may be temporarily stored by us for debugging, abuse prevention, and quality improvement, and are subject to the same retention and security practices as other personal information.
The FlightWiseOS iOS application may request the following permissions. You can grant or revoke each permission at any time in iOS Settings.
In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Notice unless otherwise required by law.
We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). Flight history is maintained as a permanent record for your organization's benefit. Payment instruments are retained until you remove them or we are no longer providing services to you.
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
In Short: We aim to protect your personal information through a system of organizational and technical security measures.
We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. These include TLS encryption in transit, encryption at rest for sensitive fields (including payment card details), authentication tokens stored in the iOS Keychain on your device, request-level audit logging, rate limiting, and least-privilege access controls.
However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.
In Short: We do not knowingly collect data from or market to children under 18 years of age.
FlightWiseOS is intended for use by adults managing private aviation services and is not directed to children. We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependents' use of the Services. Passenger records may include information about minors traveling with an account holder; that information is provided by, and the responsibility of, the account holder. If we learn that personal information from users less than 18 years of age has been collected without verifiable parental consent, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under 18, please contact us at contact@fwadvisers.com.
In Short: Depending on your state of residence in the US or in some regions, such as the European Economic Area, United Kingdom, Switzerland, and Canada, you have rights that allow you greater access to and control over your personal information.
In some regions (like the EEA, UK, Switzerland, and Canada), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure, (iii) to restrict the processing of your personal information, (iv) if applicable, to data portability, and (v) not to be subject to automated decision-making. In certain circumstances, you may also have the right to object to the processing of your personal information.
We will consider and act upon any request in accordance with applicable data protection laws.
If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your Member State data protection authority or UK data protection authority.
If you are located in Switzerland, you may contact the Federal Data Protection and Information Commissioner.
Withdrawing your consent. If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. Please note that this will not affect the lawfulness of processing before its withdrawal, nor will it affect processing of your personal information conducted in reliance on lawful processing grounds other than consent.
Account information. If you would at any time like to review or change the information in your account or terminate your account, you can contact us at contact@fwadvisers.com. Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms, and/or comply with applicable legal requirements.
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Notice.
California law requires us to let you know how we respond to web browser DNT signals. Because there is not yet an industry or legal standard for recognizing or honoring DNT signals, we do not respond to them at this time.
In Short: If you are a resident of certain US states, you may have additional rights regarding access to and use of your personal information.
Residents of California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Tennessee, Texas, Utah, and Virginia (and any other state with comparable laws in effect) may have specific rights regarding their personal information under applicable state laws. These may include:
We do not sell or share personal data as those terms are defined under California, Colorado, or other state privacy laws, and we do not engage in targeted advertising or profiling that produces legal or similarly significant effects.
To exercise any of these rights, please contact us at contact@fwadvisers.com. We will respond in accordance with applicable law. If you are denied a request, you may appeal our decision by contacting us at the same address.
In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.
We may update this Privacy Notice from time to time. The updated version will be indicated by an updated "Last updated" date and will be effective as soon as it is accessible. If we make material changes to this Privacy Notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this Privacy Notice frequently to be informed of how we are protecting your information.
If you have questions or comments about this Privacy Notice, you may email us at contact@fwadvisers.com or contact us by post at:
FlightWise Advisers LLC
Attn: Privacy
Email: contact@fwadvisers.com
Based on the applicable laws of your country or state of residence in the US, you may have the right to request access to the personal information we collect from you, details about how we have processed it, correct inaccuracies, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law. To request to review, update, or delete your personal information, please contact us at contact@fwadvisers.com.